This custom-made dining lounge was designed and manufactured by a cabinet making firm then upholstered by a local upholstery business. The frame was well designed and constructed however there were continual substantial issues with the upholstery. Unfortunately this is something that occurs to often in our industry.
A client approached us saying she had a custom-made dining lounge and there were substantial issues with the upholstery and she had given up trying to negotiate any solution with this upholstery business. The entire front edge of the seat had collapsed and buttons which she did not want but were initiated by the upholstery firm had ‘popped’. Our client engaged us to completely re-upholster this dining lounge.
We completely removed the existing upholstery and discovered the problems causing the clients concerns. The previous upholsterers had used high quality foam on the seat however they had used a water based contact adhesive to which there are still major application problems and is was simply just not effective. Also the reason they had to place buttons into the seat and back panels was that the patterns were not true to the frame sizes causing the cushions to distort.
We started from scratch making templates true to the frame then fabricated premium cushioning and laminated it with bonded polyester fibre. The cushion covers were then carefully marked with sewing indicators and sewn to shape as such large panels can either be stretched or gathered. The lounge was then upholstered with minimal effort as the fabric covers fitted perfectly.
The result was that our client was absolutely overwhelmed with the result and we have since received repeat work from her. This just goes to show that quality work is always the best form of advertising and everyone is a winner.